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Frequently Asked Questions

1. What is the Lifetime Warranty?

We believe 100% in our products. This is why we offer a lifetime warranty on all products.

2. How can I access my Home Defender safe in an emergency?

In emergencies, you can quickly access your safe using the high-resolution biometric fingerprint sensor, which unlocks in less than a second. For backup, two spare emergency keys are provided with every purchase, ensuring you're never locked out.

3. Is Home Defender durable against forceful break-in attempts?

Yes, Home Defender is built with a reinforced all-metal Mounting System designed to resist forceful attempts at entry. It has been rigorously tested against common burglary tools and extreme conditions to ensure your valuables are protected.

4. Can the Home Defender operate without power?

Home Defender is equipped with a reliable battery system, ensuring it stays functional even during power outages, maintaining security at all times.

5. What is the battery life of Home Defender, and what happens when the battery runs low?

Home Defender is designed with a reliable battery system that ensures continuous operation. In the event of low battery, you can still access your safe using one of the two spare emergency keys provided, ensuring that you always have access to your valuables even during power outages.

6. What if my fingerprint is not recognized?

Home Defender's fingerprint sensor is designed to learn and adapt to your fingerprint over time. However, if recognition fails, you can use one of the provided spare emergency keys or the PIN code option for access. The system also features a silent mode for discreet access and alerts you after three unsuccessful attempts for added security.

7. What kind of items can I store in the Home Defender?

Home Defender is suitable for storing valuables up to 9.06 inches in length, including but not limited to important documents, jewelry, small firearms (where legal and appropriate), and electronic devices. Its design also accommodates an additional spare magazine.

8. Do all orders track the tracking number?

Yup. We maintain transparency, so all products are shipped with internationally valid tracking codes.

9. How many fingerprints can the Home Defender store?

The Home Defender's advanced fingerprint sensor can store up to 20 unique fingerprints, allowing multiple authorized users quick and secure access.

10. Can Home Defender be mounted in different positions?

Yes, the included mounting plate allows for versatile installation options. You can mount Home Defender on the right, left, or top side to fit your space and accessibility needs

A Proud American Company

We are a proud veteran owned and operated company. Committed to excellence, we craft premium, American-made products. With a lifetime warranty and a promise of satisfaction on all products, you can shop confidently knowing you are supporting a family business founded on service and sacrifice. Thank you for helping us keep our doors open! 

Mike S. 

CEO Founder